Products
Why choose stainless steel jewelry?
Stainless steel is a strong, durable and hypoallergenic material. Unlike other metals, it does not tarnish, rust and retains its shine over time.
Are our jewelry water resistant?
Yes! Our stainless steel jewelry is water and sweat resistant and does not blacken. To maximize its shine, avoid harsh chemicals.
Is our jewelry suitable for sensitive skin?
Absolutely! Our jewelry is hypoallergenic, which means it does not cause irritation or allergic reactions.
How to care for your jewelry?
Maintenance is simple: a soft cloth and a little soapy water are enough to restore their shine. Avoid abrasive products to preserve their shine.
Order and Delivery
What payment methods are accepted?
We accept payments by credit card, PayPal, and other secure options. All transactions are encrypted to ensure your safety.
What are the shipping and delivery times?
We ship within 48 working hours and the Post Office delivery times are 3 working days.
A tracking number is provided to track your order.
Customer Service and Warranty
What is our return or exchange policy?
If your jewelry does not suit you, you have days from the date of receipt to return it to us. It must be in perfect condition and in its original packaging. We offer you either an exchange or a refund.
Where can I contact you if I have any questions?
Our customer service is available Monday to Friday from 9am to 6pm by email goldensoulsstore@gmail.com or via our social networks. We respond within 24 hours.